Information questions

Frequently Asked Questions

Are all the smartphones on BNH MART genuine and PTA-approved?

Yes! Every mobile phone we sell is 100% genuine, officially branded, and PTA-approved for use in Pakistan. We only source from trusted distributors and official brand partners.

Do you offer warranty on all mobiles?

Absolutely. All smartphones come with official brand warranty, ensuring peace of mind for every purchase. Warranty terms may vary by brand, and details are provided on each product page.

How long does delivery take?

We provide fast nationwide delivery across Pakistan. Delivery time typically ranges from 1–5 business days, depending on your location.

Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment in real-time.

What payment methods do you accept?

We accept multiple secure payment options, including cash on delivery (COD), credit/debit cards, and online bank transfers.

Do you offer returns or exchanges?

Yes! We have a hassle-free return and exchange policy. If your product is defective or does not meet expectations, you can initiate a return within the time frame specified on the product page.

Information about us

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